Front Desk Receptionist

The Panther Group; Worcester (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Panther Group is seeking a professional Front Desk Receptionist for a direct-hire opportunity in Worcester, MA. As the first point of contact, you will welcome visitors, handle calls, and provide essential administrative support while maintaining a polished office environment.

The ideal candidate has front desk or administrative experience, strong data entry skills, and excellent verbal and written communication abilities. Proficiency in MS Office and a professional demeanor are required.

Qualifications

• High school diploma or equivalent required.
• Front desk, receptionist, or administrative experience preferred.
• Excellent data entry accuracy and attention to detail.
• Strong verbal and written communication abilities.
• Professional, polished demeanor with strong customer service.
• Proficiency in Microsoft Office; PowerPoint familiarity is a plus.
• Ability to multitask, stay organized, and manage competing priorities.
• Dependable, punctual, and consistent in attendance.
• Ability to work independently with general supervision.

Responsibilities

• Answer and direct incoming calls promptly and professionally.
• Greet visitors and provide a welcoming front desk experience.
• Receive, sort, and distribute mail and deliveries.
• Maintain a clean, organized reception area.
• Perform data entry, filing, document prep, and other admin tasks.
• Assist with office supply inventory and ordering.
• Provide administrative support to internal teams as needed.
• Handle additional duties as assigned.

Skills

Data entry

Attention to detail

Verbal communication

Written communication

Customer service

Multitasking

Organization

Punctuality

Independent work

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint familiarity

Job description

Front Desk Receptionist Position Overview

The Panther Group is seeking a professional, reliable, and detail-oriented Front Desk Receptionist for a direct-hire opportunity with our client. This individual will serve as the first point of contact for visitors and callers, helping create a welcoming, polished, and professional office environment while providing essential administrative support. The ideal candidate has previous front desk or receptionist experience, excellent communication skills, strong data entry abilities, and a professional demeanor.

Key Responsibilities

• Answer and direct incoming phone calls promptly and professionally.
• Greet visitors and provide a welcoming front desk experience.
• Receive, sort, and distribute incoming and outgoing mail and deliveries.
• Maintain a clean, organized, and professional reception area.
• Perform data entry, filing, document preparation, and other administrative tasks.
• Assist with office supply inventory and ordering.
• Provide administrative support to internal teams as needed.
• Handle additional duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous front desk, receptionist, or administrative experience required.
• Strong data entry skills and attention to detail.
• Excellent verbal and written communication skills.
• Professional, polished demeanor and strong customer service skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook; PowerPoint familiarity is a plus.
• Ability to multitask, stay organized, and manage competing priorities.
• Dependable, punctual, and committed to maintaining consistent attendance.
• Ability to work independently and under general supervision.

Work Environment

Professional office setting. Prolonged periods of sitting and working at a computer. Primarily administrative work with minimal physical exertion.

Why Apply?

This is an excellent opportunity for a dependable receptionist who enjoys helping others, staying organized, and contributing to a professional workplace. The position offers a consistent weekday schedule and a direct-hire opportunity. #INDDIR