Member Experience Teller I

Educu; Columbus (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical / Dental / Vision

401(k) plan with a 5% company match

Paid time off

Education assistance program

Free on-site parking

Job summary

Education First Credit Union in Columbus, OH, is hiring a Member Service Representative I at the Mound Street branch. You will greet members, handle transactions, and help connect customers with the right services.

This in-office role requires cash handling experience, strong communication, and a commitment to accuracy. Candidates should reside in Columbus area with reliable transportation; opportunity for growth from MSR I to MSR II/III.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Cash handling experience required; prior banking experience helpful.
• Strong communication and confidentiality in handling member data.

Responsibilities

• Cash checks, withdrawals, deposits, and payments with accuracy.
• Balance cash drawer daily and process various transactions.
• Answer questions and refer members to appropriate services.
• Provide courteous, professional service in person and by phone.

Skills

Cash handling

Customer service

Communication

Attention to detail

Teamwork

Confidentiality

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Teams

Online banking systems

Job description

Education First Credit Union in Columbus, OH, is hiring a Member Service Representative I at the Mound Street branch. You will greet members, handle transactions, and help connect customers with the right services.

This in-office role requires cash handling experience, strong communication, and a commitment to accuracy. Candidates should reside in Columbus area with reliable transportation; opportunity for growth from MSR I to MSR II/III.