Member Service Pro with Growth & Benefits

CME Federal Credit Union; Pickerington (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

4 weeks PTO

11 paid holidays

401(k) match up to 6%

Career advancement opportunities

Health and wellness program

Employee rate discount on loans

Mental Health Day

Annual bonus potential

Strong work/life balance

Pet bereavement leave

Job summary

CME Federal Credit Union in Pickerington, OH is seeking a motivated Member Service Representative (MSR). You will deliver outstanding member service, open and maintain accounts, and help members with deposits and transactions.

The role emphasizes building relationships, identifying financial needs, and providing accurate, friendly service on the teller line. A high school diploma and 1 year of service, sales, or cash handling experience are preferred.

Qualifications

• Provide outstanding service to members.
• Build strong relationships with members and coworkers.
• Assist members with new and existing memberships, deposits, and account maintenance.
• Uncover and suggest financial services to meet the member’s needs.

Responsibilities

• Take initiative and find solutions.
• Assist members on the teller line as needed and accurately perform requests.

Skills

Customer service

Sales

Cash handling

Education

High school diploma or equivalent

Tools

Teller system

Job description

CME Federal Credit Union in Pickerington, OH is seeking a motivated Member Service Representative (MSR). You will deliver outstanding member service, open and maintain accounts, and help members with deposits and transactions.

The role emphasizes building relationships, identifying financial needs, and providing accurate, friendly service on the teller line. A high school diploma and 1 year of service, sales, or cash handling experience are preferred.