Member Experience Teller – Fast-Paced Cash & Service

Srp-Federal-Credit-Union; South Carolina; On-site; USD 28,000 - 40,000; Full time

Job summary

SRP Federal Credit Union in the United States seeks a Teller to deliver friendly, accurate service while processing transactions and balancing at day’s end. You will promote Credit Union products, educate members on online banking, and support a positive member experience.

The role emphasizes accuracy, teamwork, and adherence to policies, with opportunities to grow within a busy branch environment.

Qualifications

• High school diploma or GED required.
• 6 months to 1+ year of member/customer service and cash handling experience.
• Excellent math skills.

Responsibilities

• Process transactions for members, guests, and fiduciary accounts with accuracy.
• Promote and refer Credit Union products using a member-focused approach.
• Balance cash and checks daily and reconciling end-of-day activity.
• Provide prompt, friendly service and educate members on online/mobile banking.
• Help prevent fraud and adhere to policy, BSA, Patriot Act, and OFAC rules.

Skills

Authentic People Skills

Member Service Focused

Team Player

Multi-Tasking

Active Listener

Adaptable

Excellent communication

Cash handling

Excellent math skills

Education

High school diploma or GED

Tools

Microsoft Office

Symitar Episys Core Banking

Job description

SRP Federal Credit Union in the United States seeks a Teller to deliver friendly, accurate service while processing transactions and balancing at day’s end. You will promote Credit Union products, educate members on online banking, and support a positive member experience.

The role emphasizes accuracy, teamwork, and adherence to policies, with opportunities to grow within a busy branch environment.