Member-First Teller I: Fast, Friendly Service

Truliant Federal Credit Union; Salem (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

No-cost medical coverage

Dental coverage

Vision coverage

Paid holidays and PTO

401(k) matching

Group life insurance

Tuition reimbursement

Wellness program

Teledoc access

Onsite fitness facilities

Job summary

Truliant Federal Credit Union is seeking a Teller to provide accurate transaction services and exceptional member experiences at our branch.

In this role you will engage with members, answer questions, and help connect them with suitable products and services while maintaining strong relationships with the branch team. The position emphasizes accuracy, service, and compliance in a fast-paced environment.

Qualifications

• Experience delivering friendly, professional member service.
• Ability to process transactions accurately and securely.
• Strong communication, both verbal and written.
• Comfort with using computer systems and digital tools.
• Ability to balance accuracy with speed in a busy branch.

Responsibilities

• Process financial transactions accurately while delivering outstanding member service.
• Engage with members to understand needs and connect them with appropriate products or specialists.
• Support branch goals by fostering a welcoming, collaborative environment.

Skills

Customer service

Cash handling

Communication

Attention to detail

Multi-tasking

Security/compliance

Education

High School Diploma or equivalent

Tools

CRM tools

Job description

Truliant Federal Credit Union is seeking a Teller to provide accurate transaction services and exceptional member experiences at our branch.

In this role you will engage with members, answer questions, and help connect them with suitable products and services while maintaining strong relationships with the branch team. The position emphasizes accuracy, service, and compliance in a fast-paced environment.