Member Experience Teller

SRP FEDERAL CREDIT UNION; North Augusta (GA); On-site; USD 20,000 - 28,000; Full time

Job summary

SRP Federal Credit Union in Evans, GA seeks a Full Time Teller/Member Service Representative at our North Belair Road branch. You will welcome members, process transactions, and promote credit union products while delivering friendly, accurate service.

You will handle cash, balance daily, educate members on digital banking, and support teammates. A high school diploma and 6 months to 1+ year in member service and cash handling are required, with strong math and communication skills.

Qualifications

• High school diploma or GED required.
• 6 months to 1+ year of member/customer service and cash handling experience.
• Excellent math skills.

Responsibilities

• Offer Credit Union products and services to members using a member benefit-based approach.
• Process cash and check transactions accurately and securely.
• Refer, sell, and cross-sell Credit Union products to help members reach financial goals.
• Balance transactions daily and ensure accuracy in cash handling.
• Educate members on online and mobile banking options.

Skills

Customer service

Communication

Active listening

Teamwork

Multi-tasking

Detail-oriented

Problem solving

Adaptability

Education

High school diploma or GED

Tools

Symitar Episys

Microsoft Office

CRM software

Document imaging

Cash handling

Job description

SRP Federal Credit Union in Evans, GA seeks a Full Time Teller/Member Service Representative at our North Belair Road branch. You will welcome members, process transactions, and promote credit union products while delivering friendly, accurate service.

You will handle cash, balance daily, educate members on digital banking, and support teammates. A high school diploma and 6 months to 1+ year in member service and cash handling are required, with strong math and communication skills.