Member Experience Team Lead – Front End & Service

Walmart; Midlothian (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) / Stock purchase

Paid time off

Live Better U education benefits

Job summary

Sam's Club in Midlothian, VA is hiring for a Full-time associate in a supervisory role. You will assist management with supervising associates, assign duties, train staff, and ensure member service standards across the club.

Responsibilities include processing memberships, supporting sales events, merchandising, handling claims and returns, and maintaining store safety and cleanliness while following company policies.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience including operating front-end equipment (e.g., cash register)
• 6 months customer service experience

Responsibilities

• Assist management with supervising associates and assigning duties.
• Provide member service, process memberships and upgrades, and promote benefits.
• Assist with merchandising, floor organization, and store cleanliness; support open-door policy and compliance.

Skills

Customer service

Cash handling

Front-end equipment operation

Team collaboration

Tools

Cash register / POS

Job description

Sam's Club in Midlothian, VA is hiring for a Full-time associate in a supervisory role. You will assist management with supervising associates, assign duties, train staff, and ensure member service standards across the club.

Responsibilities include processing memberships, supporting sales events, merchandising, handling claims and returns, and maintaining store safety and cleanliness while following company policies.