Membership Experience Specialist

Sam's Club; Midlothian (VA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

Paid time off

Employee discounts

Job summary

Sam's Club in Midlothian, VA 23113 is seeking an hourly associate to support Membership by providing information on Membership benefits, promoting the value of Walmart products and services, processing upgrades and credit accounts, and assisting with sales events to help meet Membership goals.

You will help Members locate merchandise, resolve issues, and ensure accurate orders while maintaining safety and following company guidelines.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits, promoting the value of products and services, processing upgrades and credit accounts, and participating in sales events to meet Membership goals.
• Keeps the facility safe by following safety standards, procedures, and guidelines, including safety sweeps and proper handling of materials.
• Fulfills order-related tasks: review orders, pull items, scan, wrap and palletize, ensure accuracy of orders and invoices, and secure items for Members.
• Provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company's products and services.
• Adheres to company policies and Open Door Policy, applying ethics and integrity in business processes.

Skills

Customer service

Teamwork

Safety awareness

Job description

Sam's Club in Midlothian, VA 23113 is seeking an hourly associate to support Membership by providing information on Membership benefits, promoting the value of Walmart products and services, processing upgrades and credit accounts, and assisting with sales events to help meet Membership goals.

You will help Members locate merchandise, resolve issues, and ensure accurate orders while maintaining safety and following company guidelines.