Member Experience Team Lead - Front End

Sam's Club; South Gate (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Job summary

Sam's Club in South Gate, CA is seeking a front-end supervisor to assist management by assigning duties, training associates, and guiding member service approaches to resolve issues per company guidelines.

You will participate in recruiting, scheduling, coaching, and evaluating associates, support memberships and transactions at registers or self-checkout, and help maintain club operations and store standards.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area, assign duties, train and coach staff.
• Ensure member service standards and resolve issues per company guidelines.
• Support membership processes, promotions, and renewals; process credit accounts.

Skills

Front-end equipment operation

Customer service

Leadership & mentoring

Job description

Sam's Club in South Gate, CA is seeking a front-end supervisor to assist management by assigning duties, training associates, and guiding member service approaches to resolve issues per company guidelines.

You will participate in recruiting, scheduling, coaching, and evaluating associates, support memberships and transactions at registers or self-checkout, and help maintain club operations and store standards.