Member Experience Team Lead

Sam's Club; Edison (NJ); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Life insurance

Employee discounts

Job summary

Sam's Club in Edison, NJ is seeking a dedicated associate to help supervise front-end operations, assist management, and promote member services. You will train associates, assign duties, and ensure policies are followed while delivering friendly, efficient service.

You will process memberships and credit accounts, answer member questions, handle purchases at registers or self-checkout, and support merchandising, deliveries, and store cleanliness.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service.

Responsibilities

• Assist supervision of associates and ensure member service standards.
• Provide information on membership types, programs, and benefits.
• Process memberships and credit accounts; handle returns and exchanges.

Skills

Customer service

Cash handling

Front-end equipment

Tools

Cash register

Job description

Sam's Club in Edison, NJ is seeking a dedicated associate to help supervise front-end operations, assist management, and promote member services. You will train associates, assign duties, and ensure policies are followed while delivering friendly, efficient service.

You will process memberships and credit accounts, answer member questions, handle purchases at registers or self-checkout, and support merchandising, deliveries, and store cleanliness.