Member Experience Specialist

Sam's East, Inc.; Freehold (NJ); On-site; USD 54,443,000 - 77,366,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Freehold, NJ is seeking a team member to provide excellent member service, operate front-end equipment, and help customers with purchases. You will identify member needs, assist with payments, returns, and exchanges, and promote our products and services.

You will maintain a safe shopping environment, follow safety procedures, and support training for frontline associates in new technology and processes.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Ability to work with mobile retail applications.

Responsibilities

• Provide member service and resolve issues.
• Operate front-end equipment and assist with purchases.
• Process payments, returns, refunds, and exchanges per policy.
• Promote Walmart and Sam's Club products and services.
• Maintain a safe shopping environment and assist with safety procedures.

Skills

Retail experience

Cash register

Mobile apps

Tools

POS systems

Job description

Sam's Club in Freehold, NJ is seeking a team member to provide excellent member service, operate front-end equipment, and help customers with purchases. You will identify member needs, assist with payments, returns, and exchanges, and promote our products and services.

You will maintain a safe shopping environment, follow safety procedures, and support training for frontline associates in new technology and processes.