Member Experience Specialist

Sam's East, Inc.; Deptford Township (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

PTO / PPTO

Live Better U education benefit

Employee discounts

Life insurance

Disability benefits

Adoption and surrogacy reimbursement

Job summary

Walmart’s Sam's Club location in Deptford, NJ is seeking Associates to provide member services, operate the checkout area, and support members with purchases and inquiries. You will promote club products, assist with self-checkout tech, and ensure a safe, well-organized shopping environment.

Responsibilities include processing payments, handling returns and exchanges per policy, conducting safety checks, and assisting with training on processes.

Responsibilities

• Provide member service and assist customers at the checkout area.
• Resolve member issues and concerns to ensure satisfaction.
• Promote Sam's Club products and services to members.
• Guide members on self-service technology.
• Process member purchases and assist with payments, returns, refunds, and exchanges per policies.
• Maintain safety standards, execute safety sweeps, and report unsafe conditions.

Job description

Walmart’s Sam's Club location in Deptford, NJ is seeking Associates to provide member services, operate the checkout area, and support members with purchases and inquiries. You will promote club products, assist with self-checkout tech, and ensure a safe, well-organized shopping environment.

Responsibilities include processing payments, handling returns and exchanges per policy, conducting safety checks, and assisting with training on processes.