Member Experience Specialist

Sam's Club; Williamstown (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits: medical, vision, and…

401(k) and stock purchase

Paid time off and leave options

Job summary

Sam's Club in Williamstown, NJ is hiring a front-line Member Frontline Services associate. You will provide member service, process purchases, and assist with payments, returns, and exchanges, while promoting the club's products and services.

You will help members with self-service technology and support training of associates on company processes. The role includes maintaining store safety and assisting with security practices while delivering excellent customer service.

Responsibilities

• Provide member service and assist with purchases.
• Promote Sam's Club products and services.
• Handle returns, refunds and exchanges per policy.
• Assist with training of associates on processes.
• Maintain safety and security practices in the store.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

POS system

Job description

Sam's Club in Williamstown, NJ is hiring a front-line Member Frontline Services associate. You will provide member service, process purchases, and assist with payments, returns, and exchanges, while promoting the club's products and services.

You will help members with self-service technology and support training of associates on company processes. The role includes maintaining store safety and assisting with security practices while delivering excellent customer service.