Member Experience Specialist

Sam's East, Inc.; Edison (NJ); On-site; USD 26,000 - 37,000; Full time

Job summary

Sam's Club in Edison, NJ is seeking a Front End Associate to provide member service, operate checkout stations, and assist with product information. You will help customers with purchases and guide them through self-checkout options.

The role emphasizes teamwork, safety, and maintaining an organized shopping area. The position offers hourly pay and opportunities for training on new technology and procedures.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.
• Excellent customer service skills.

Responsibilities

• Provides member service.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies.
• Promotes Sam's Club products and services.
• Guides customers on self-service technology and opportunities to save.

Skills

Retail experience

Mobile apps familiarity

Job description

Sam's Club in Edison, NJ is seeking a Front End Associate to provide member service, operate checkout stations, and assist with product information. You will help customers with purchases and guide them through self-checkout options.

The role emphasizes teamwork, safety, and maintaining an organized shopping area. The position offers hourly pay and opportunities for training on new technology and procedures.