Member Experience Specialist

Sam's Club; Chesapeake (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock

Paid time off

Live Better U education

Job summary

Sam's Club in Chesapeake, VA is hiring to support Membership operations and member satisfaction. You will inform members about benefits, promote products and services, process memberships, upgrades and credit accounts, and assist during sales events to meet membership goals.

You will also handle order fulfillment, pick and pack items, ensure accuracy, and provide friendly, helpful service while following safety and ethics guidelines.

Responsibilities

• Delivers membership information and promotes the value of Sam's Club products and services.
• Processes memberships, upgrades, and credit accounts; assists during sales events.
• Fulfills member fax n pull and pull orders; ensures order accuracy and timely delivery.
• Provides member service by identifying needs and helping with purchasing decisions.
• Follows safety, ethics, and integrity standards in all activities.

Job description

Sam's Club in Chesapeake, VA is hiring to support Membership operations and member satisfaction. You will inform members about benefits, promote products and services, process memberships, upgrades and credit accounts, and assist during sales events to meet membership goals.

You will also handle order fulfillment, pick and pack items, ensure accuracy, and provide friendly, helpful service while following safety and ethics guidelines.