Member Experience Specialist (Sales & Service)

American Automobile Association; Town of Farmington (WI); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Great Pay

401k Matching

Benefits - Medical, Dental, Vision

Paid Holidays

Paid Time Off

Collaborative Environment

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

Competitive hourly base + commissions

Job summary

American Automobile Association (AAA) Mountain West Group is seeking a Member Experience Associate for our Farmington, UT branch. You will deliver outstanding service, identify member needs, and drive product sales across AAA offerings.

The role emphasizes strong customer service, adaptivity to different branches, and a commitment to meeting personal and branch sales targets. Join a collaborative team with opportunities for commissions, on-site work, and weekend shifts.

Qualifications

• High School Diploma or GED with 1+ year sales experience.
• Strong customer service orientation and ability to resolve issues.
• Clear communication and teamwork; adaptable and travel-ready.
• Demonstrated ability to meet or exceed sales targets.
• Knowledge of multiple product lines and willingness to learn.

Responsibilities

• Deliver exceptional member service and product sales at the branch.
• Meet individual sales goals while supporting branch targets.
• Apply consultative sales techniques to uncover needs and close opportunities.
• Promote AAA products and services to enhance member value.
• Adapt to different branch environments and schedules, including Saturdays.

Skills

Customer Service

Sales skills

Communication

Teamwork

Flexibility

Education

High School Diploma/GED

Tools

CRM systems

Branch systems

Job description

American Automobile Association (AAA) Mountain West Group is seeking a Member Experience Associate for our Farmington, UT branch. You will deliver outstanding service, identify member needs, and drive product sales across AAA offerings.

The role emphasizes strong customer service, adaptivity to different branches, and a commitment to meeting personal and branch sales targets. Join a collaborative team with opportunities for commissions, on-site work, and weekend shifts.