Member Experience Specialist – Nights & Weekends (Free Club Access)

Planet Fitness - National Fitness Partners; Lenoir (NC); Presencial; USD 14.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Shift-differential pay

401K plan

Health insurance options

PTO for all employees

Black Card membership

Descripción de la vacante

Planet Fitness in North Carolina is hiring a Customer Service Representative to deliver a superior Judgement Free experience. You will greet members, sign up new members, answer questions, process purchases, and promote fitness classes while keeping the club clean and safe.

The role requires 18+ years old, basic computer skills, and prior customer service experience. It offers growth opportunities, shift pay differentials, and a comprehensive benefits package including health options and a 401K.

Formación

• Customer service experience required.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsabilidades

• Provide a superior level of customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner and greet members.
• Sign up new members and log amenities; log and promote services.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to members and guests.
• Maintain a clean, sanitized and safe club environment.

Conocimientos

Customer service experience

Basic computer proficiency

Lifting 75 lbs

Educación

High school diploma/GED

Descripción del empleo

Planet Fitness in North Carolina is hiring a Customer Service Representative to deliver a superior Judgement Free experience. You will greet members, sign up new members, answer questions, process purchases, and promote fitness classes while keeping the club clean and safe.

The role requires 18+ years old, basic computer skills, and prior customer service experience. It offers growth opportunities, shift pay differentials, and a comprehensive benefits package including health options and a 401K.