Member Experience Specialist – Fitness Club

Planet Fitness; High Point (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

Pay raises per anniversary date

Shift-differential pay

Paid time off

401K with employer match

Health options (Medical/Dental/Vision)

Life Insurance & Disability

Employee assistance program

Free gym membership

Job summary

Planet Fitness is hiring a Customer Service Representative at High Point, NC. The role focuses on delivering a superior Judgement Free member experience, greeting members, signing up new members, and logging amenities.

Starting at $12 per hour, with raises at 180 days, 1 year and every 6 months after the first year, based on anniversary date. Benefits include paid time off, health/dental/vision options, and company matched 401(k).

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Greet members, sign up new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process purchases through the point of sale system.
• Promote fitness classes to active and new members.
• Maintain a clean, sanitized, safe club environment.

Skills

Customer service

Computer skills

Education

High school diploma or GED

Job description

Planet Fitness is hiring a Customer Service Representative at High Point, NC. The role focuses on delivering a superior Judgement Free member experience, greeting members, signing up new members, and logging amenities.

Starting at $12 per hour, with raises at 180 days, 1 year and every 6 months after the first year, based on anniversary date. Benefits include paid time off, health/dental/vision options, and company matched 401(k).