Member Experience Specialist II

YMCA of Metro Atlanta; Kennesaw (GA); On-site; USD 20,664 - 27,552; Part time

Job summary

YMCA of Metro Atlanta is seeking a Membership Service Representative II in Kennesaw. This part-time role focuses on delivering excellent service to members and assisting with membership operations, including sales and support.

The ideal candidate will have strong customer service skills, be able to handle multiple tasks, and maintain positive relationships within the community. Previous experience in customer service is preferred.

Qualifications

• Must pass Traction Rec training within 30 days of hire.
• Ability to handle multiple tasks and problem-solve.
• High degree of human relation skills and ability to communicate effectively.

Responsibilities

• Provide excellent service to members and guests.
• Welcome and engage prospective members.
• Handle and resolve membership concerns.

Skills

Customer service skills

Communication skills

Time management

Education

1+ years of customer service experience

Tools

MS Office Suite

Traction Rec

Job description

YMCA of Metro Atlanta is seeking a Membership Service Representative II in Kennesaw. This part-time role focuses on delivering excellent service to members and assisting with membership operations, including sales and support.

The ideal candidate will have strong customer service skills, be able to handle multiple tasks, and maintain positive relationships within the community. Previous experience in customer service is preferred.