Member Experience Specialist I | Teller & Solutions

Partners Federal Credit Union; Davenport (FL); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Partners Federal Credit Union is seeking a dedicated Member Experience Professional I to deliver outstanding teller and member services. You will manage deposits, withdrawals, and loans, while balancing the cash drawer and ensuring policy adherence.

The role emphasizes consultative cross-selling, accurate records, and proactive problem-solving. A background in financial services with a High School diploma or GED is required, along with Florida Notary certification.

Qualifications

• Minimum education: High School Diploma or GED.
• 3–5 years of relevant work experience in financial services.
• Notary certification in Florida is required.

Responsibilities

• Provide efficient teller operations while balancing and safeguarding funds.
• Deliver exceptional member service and actively promote credit union products.
• Support leadership, coaching, and cross‑team collaboration to meet branch goals.
• Handle deposits, withdrawals, transfers, and loan applications with accuracy and compliance.

Skills

Customer service

Sales skills

Conflict resolution

Time management

Teamwork

Financial transactions

Cash handling

Education

High School Diploma or GED

Job description

Partners Federal Credit Union is seeking a dedicated Member Experience Professional I to deliver outstanding teller and member services. You will manage deposits, withdrawals, and loans, while balancing the cash drawer and ensuring policy adherence.

The role emphasizes consultative cross-selling, accurate records, and proactive problem-solving. A background in financial services with a High School diploma or GED is required, along with Florida Notary certification.