Member Experience Specialist I | Teller & Financial Solutions

The-Walt-Disney-Company; Davenport (FL); On-site; USD 26,000 - 37,000; Full time

Job summary

Partners Federal Credit Union, in partnership with The Walt Disney Company, seeks a Member Experience Professional I to deliver exceptional teller and member services. You will handle deposits, withdrawals, new accounts, and consumer loans, while cross-selling products and maintaining accurate records.

The role emphasizes sales skills, compliance, and teamwork within a branch team, with weekend shifts and potential career development opportunities.

Qualifications

• High School Diploma or GED is required.
• 2+ years in the financial industry and teller cash handling experience.
• Notary certification (FL Notary) preferred or required.

Responsibilities

• Provide teller operations with accurate balancing and secure funds.
• Deliver exceptional member service and promote Credit Union products.
• Process deposits, withdrawals, and various transactions with accuracy.
• Open new accounts and handle consumer loans from start to finish.
• Support sales team with product knowledge and cross-selling.
• Maintain documentation and comply with CIP, OFAC, ChexSystems.

Skills

Excellent member service

Conflict resolution

Sales skills

Communication skills

Time management

Teamwork

Education

High School Diploma or GED

FL Notary

Job description

Partners Federal Credit Union, in partnership with The Walt Disney Company, seeks a Member Experience Professional I to deliver exceptional teller and member services. You will handle deposits, withdrawals, new accounts, and consumer loans, while cross-selling products and maintaining accurate records.

The role emphasizes sales skills, compliance, and teamwork within a branch team, with weekend shifts and potential career development opportunities.