Member Experience Pro | Teller & Lending Specialist

Partners Federal Credit Union; Davenport (FL); On-site; USD 26,000 - 37,000; Full time

Job summary

Partners Federal Credit Union is seeking a Member Experience Professional I in Florida. You will deliver professional teller services, assist members with deposits, withdrawals, and account openings, and promote credit union products.

The role emphasizes regulatory compliance, accurate record-keeping, and proactive member engagement. You will support loan applications, balance cash, and handle everyday inquiries while collaborating with senior staff to meet branch goals and ensure outstanding

Qualifications

• Two years’ experience in the financial industry is required.
• Two years’ experience in teller cash handling is required.
• Notary in Florida is preferred/required.

Responsibilities

• Perform teller operations with accuracy, security, and policy adherence.
• Provide member services, resolve requests, and promote products.
• Balance daily transactions and manage cash dispense machines.
• Open new accounts and process consumer loans from start to finish.
• Assist in loan applications and support sales team with referrals.
• Ensure compliance with CIP, OFAC, ChexSystems and internal policies.

Skills

Excellent member service

Effective sales skills

Strong problem-solving

Clear communication

Time management

Organized / multi-tasking

Teamwork

Cash handling

Flexibility

Education

High School Diploma or GED

Job description

Partners Federal Credit Union is seeking a Member Experience Professional I in Florida. You will deliver professional teller services, assist members with deposits, withdrawals, and account openings, and promote credit union products.

The role emphasizes regulatory compliance, accurate record-keeping, and proactive member engagement. You will support loan applications, balance cash, and handle everyday inquiries while collaborating with senior staff to meet branch goals and ensure outstanding