Member Services Lead - Gym Front Desk & Growth

Planet Fitness-United Fitness Partners; Peoria (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PF Black Card membership

Growth opportunities

Job summary

Planet Fitness-United Fitness Partners in Peoria, AZ seeks a high-energy Member Services Representative to deliver an exceptional, judgment-free fitness experience. You will help members check in, enroll new members, and showcase Black Card amenities in a welcoming, clean environment.

If you are passionate about helping others, dependable, and able to work flexible hours including weekends, this role offers growth in a supportive team dedicated to healthier lives.

Qualifications

• 18+ years old as a minimum requirement.
• Passion for helping others and delivering great service.
• Must be able to communicate clearly and manage physical tasks listed in the job description.
• Dependability and punctuality are essential for shift coverage.
• High School diploma or GED is required.

Responsibilities

• Keep the club clean and well-maintained as part of the guest experience.
• Assist with member enrollment and greet/check-in members at the desk.
• Introduce Black Card amenities to new and existing members.
• Engage with members to help them stay motivated and reach fitness goals.
• Provide welcoming, energetic tours and support daily club operations.

Skills

Passion for helping others

Dependability

Customer service

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Peoria, AZ seeks a high-energy Member Services Representative to deliver an exceptional, judgment-free fitness experience. You will help members check in, enroll new members, and showcase Black Card amenities in a welcoming, clean environment.

If you are passionate about helping others, dependable, and able to work flexible hours including weekends, this role offers growth in a supportive team dedicated to healthier lives.