Member Experience Specialist (Gym)

Planet Fitness-United Fitness Partners; Cordova (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

PF Black Card membership

Growth opportunities

Job summary

Planet Fitness-United Fitness Partners in Cordova, TN seeks a Member Services Representative to deliver an unparalleled, high-energy member experience. You will greet members, enroll new ones, and guide them through fitness offerings in a clean, friendly setting.

Daily duties include front-desk check-ins, promoting PF Black Card perks, and supporting team goals while upholding our judgment-free environment. This role emphasizes reliability and a proactive, positive attitude.

Qualifications

• Minimum age of 18 with legal eligibility to work.
• Strong customer service and communication skills.
• Ability to work as part of a energetic team in a gym environment.

Responsibilities

• Greet members and guests with a positive, welcoming attitude.
• Assist members with check-in, tours, and enrollment at the desk.
• Promote PF Black Card amenities and membership options.
• Maintain a clean, organized front desk and reception area.
• Support club activities and help drive member engagement.
• Be punctual, dependable and provide friendly service during all hours.

Skills

Customer service

Communication

Team player

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Cordova, TN seeks a Member Services Representative to deliver an unparalleled, high-energy member experience. You will greet members, enroll new ones, and guide them through fitness offerings in a clean, friendly setting.

Daily duties include front-desk check-ins, promoting PF Black Card perks, and supporting team goals while upholding our judgment-free environment. This role emphasizes reliability and a proactive, positive attitude.