Member Experience Specialist - Growth & Flexible Hours

Trumark Credit Union; Richboro (PA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health insurance (if offered)

Dental insurance (if offered)

Vision insurance (if offered)

401(k) with matching (if offered)

Paid time off

Job summary

Trumark Credit Union in Richboro, PA is seeking a Part-Time Member Service Representative to deliver friendly, accurate service at our Richboro Branch.

You’ll handle transactions, answer product questions, cross-sell solutions, and balance cash while upholding policies. Training and growth opportunities are available to help you advance within the credit union.

Join a mission-driven team that values work-life balance, compensation, and giving back to members and the local community.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1+ years in customer service, retail, or banking preferred.
• Strong communication and problem-solving skills essential.

Responsibilities

• Provide exceptional customer service: Assist members with financial needs and inquiries.
• Process transactions accurately: deposits, withdrawals, payments, and cash handling.
• Cross-sell products and services: Recommend solutions meeting member goals.
• Resolve member issues: Address concerns promptly and professionally.
• Maintain operational excellence: Balance cash drawers and keep records organized.

Skills

Strong communication

Attention to detail

Proficiency in technology

Positive attitude

Problem-solving mindset

Education

High school diploma or GED

Associate degree in business or related field preferred

Job description

Trumark Credit Union in Richboro, PA is seeking a Part-Time Member Service Representative to deliver friendly, accurate service at our Richboro Branch.

You’ll handle transactions, answer product questions, cross-sell solutions, and balance cash while upholding policies. Training and growth opportunities are available to help you advance within the credit union.

Join a mission-driven team that values work-life balance, compensation, and giving back to members and the local community.