Part-Time Member Service Representative

Trumark Credit Union; Richboro (PA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health insurance (if offered)

Dental insurance (if offered)

Vision insurance (if offered)

401(k) with matching (if offered)

Paid time off

Job summary

Trumark Credit Union in Richboro, PA is seeking a Part-Time Member Service Representative to deliver friendly, accurate service at our Richboro Branch.

You’ll handle transactions, answer product questions, cross-sell solutions, and balance cash while upholding policies. Training and growth opportunities are available to help you advance within the credit union.

Join a mission-driven team that values work-life balance, compensation, and giving back to members and the local community.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1+ years in customer service, retail, or banking preferred.
• Strong communication and problem-solving skills essential.

Responsibilities

• Provide exceptional customer service: Assist members with financial needs and inquiries.
• Process transactions accurately: deposits, withdrawals, payments, and cash handling.
• Cross-sell products and services: Recommend solutions meeting member goals.
• Resolve member issues: Address concerns promptly and professionally.
• Maintain operational excellence: Balance cash drawers and keep records organized.

Skills

Strong communication

Attention to detail

Proficiency in technology

Positive attitude

Problem-solving mindset

Education

High school diploma or GED

Associate degree in business or related field preferred

Job description

TRUMARK CREDIT UNION

Job Title: Member Service Representative

Department: Richboro Branch

Location: 984 Second Street Pike Richboro, PA 18954

Employment Type: Part-Time

Join Our Team and Make a Difference!

Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Trumark, we're not just about banking—we're about building a better future for our members and our team.

When you join us, you'll enjoy:

Flexibility & Balance

We get it - life is busy. We offer flexible schedules and time off so you can thrive at work and in life.

Opportunities to Grow

From day one, we invest in your career with training, development, and room to advance.

Benefits That Matter

Health, dental, vision, a 401(k) with matching, and even paid time off - because we care about you.

A Chance to Give Back

Be part of something bigger by helping our members and communities achieve their goals.

What You'll Do

• Provide exceptional customer service: Assist members with their financial needs and answer inquiries about products and services.


• Process transactions accurately: Handle deposits, withdrawals, and payments while ensuring compliance with policies and procedures.


• Cross-sell products and services: Educate members on Trumark's offerings and recommend solutions that meet their financial goals.


• Resolve member issues: Address concerns and find effective resolutions in a timely and professional manner.


• Maintain operational excellence: Ensure cash drawers are balanced, transactions are completed efficiently, and records are kept organized.

What You Bring To The Table

• Education: High school diploma or GED required; associate degree in business or a related field preferred.


• Experience: 1+ years of experience in customer service, retail, or banking preferred.


• Skills: Strong communication, attention to detail, and proficiency in technology. A positive attitude and problem-solving mindset are essential.


• Availability: Flexible hours, including evenings and Saturdays, may be required.

What To Expect After You Apply

• Application Review: We'll carefully review your application to ensure it meets the role's qualifications.


• Phone Screening: If selected, you'll participate in a brief call to discuss your skills and experience.


• Interview: Shortlisted candidates will be invited for an in-depth interview with our team.


• Final Decision: After interviews, we'll notify you of the outcome and next steps.

Ready to Apply?

You're excited about joining a supportive and mission-driven team, start your journey with Trumark!