Member Experience Specialist | Growth & Engagement

Planet Fitness; Yuma (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness is seeking a Member Services Representative to welcome members and support their fitness goals in a clean, judgment-free club environment.

You will assist with check-ins, tours, and enrollment, while promoting Black Card amenities and delivering friendly, high-energy service.

The role requires 18+ years of age, physical ability to lift up to 50 lbs, and shifts that may include weekends and holidays.

Responsibilities

• Provide members with an unprecedented experience and encourage them in achieving their fitness goals.
• Create a welcoming, judgment-free environment and make members feel like family.
• Promote Black Card amenities and introduce them to new services.
• Assist with member enrollment, tours, check-ins at the welcome desk, and other club responsibilities.
• Demonstrate leadership, energy, and positive attitude in daily operations.

Job description

Planet Fitness is seeking a Member Services Representative to welcome members and support their fitness goals in a clean, judgment-free club environment.

You will assist with check-ins, tours, and enrollment, while promoting Black Card amenities and delivering friendly, high-energy service.

The role requires 18+ years of age, physical ability to lift up to 50 lbs, and shifts that may include weekends and holidays.