Member Experience Specialist - Black Card Perks

Planet Fitness-United Fitness Partners; Buckeye (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness-United Fitness Partners is seeking a high-energy Member Services Representative to welcome members, help them achieve their fitness goals, and maintain a clean, inviting club environment. You will guide tours, enroll members, and promote Black Card amenities while delivering exceptional service in a fast-paced gym setting.

The role requires enthusiasm, reliability, and the ability to work a flexible schedule including weekends.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED.
• Ability to lift up to 50 lbs and stand/walk for long periods.
• Punctual and dependable with a friendly, customer-focused approach.

Responsibilities

• Provide an unprecedented member experience and help achieve fitness goals.
• Keep the club clean and welcoming.
• Find new and current members to join fitness classes and show Black Card amenities.
• Assist with tours, member enrollment, and desk duties.

Skills

Customer service

High energy

Leadership

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a high-energy Member Services Representative to welcome members, help them achieve their fitness goals, and maintain a clean, inviting club environment. You will guide tours, enroll members, and promote Black Card amenities while delivering exceptional service in a fast-paced gym setting.

The role requires enthusiasm, reliability, and the ability to work a flexible schedule including weekends.