Member Experience Specialist & Fulfillment Expert

Sam's Club; Sioux Falls (SD); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Live Better U education program

Job summary

Sam's Club in Sioux Falls, SD is hiring for a front-line associate to help members by explaining benefits, processing memberships and order fulfillments, and assisting at sales events. The role emphasizes accuracy in pulling items, helping Members with purchases, and maintaining safety standards in the facility.

Experience in customer service is valued as you support membership goals, handle inquiries, and promote Sam's Club products and services while delivering friendly, efficient service.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services
• Processing Membership upgrades and credit accounts; participating in sales events and meeting Membership goals
• Maintains safety of Facility by following safety standards, procedures, and reporting unsafe situations to Management
• Provides Member service by acknowledging the Member, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting products and services

Job description

Sam's Club in Sioux Falls, SD is hiring for a front-line associate to help members by explaining benefits, processing memberships and order fulfillments, and assisting at sales events. The role emphasizes accuracy in pulling items, helping Members with purchases, and maintaining safety standards in the facility.

Experience in customer service is valued as you support membership goals, handle inquiries, and promote Sam's Club products and services while delivering friendly, efficient service.