Member Experience Specialist & Frontline Tech Guide

Sam's Club; Lafayette (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and stock purchase

Company-paid life insurance

Paid time off

Job summary

Sam's Club in Lafayette, LA is seeking an hourly Front-End Associate to assist members, operate the checkout area, and process purchases with a focus on service and efficiency.

The role involves promoting Sam's Club products, guiding members on self-service technology, and maintaining a safe, organized shopping environment. Training on new programs will be provided to frontline staff.

Qualifications

• Retail experience including operating front end equipment (cash register) and mobile retail applications.

Responsibilities

• Provide member service and resolve issues at the checkout area.
• Process member purchases and assist with returns and exchanges.
• Promote Sam's Club products and services and guide members on self-service tech.
• Maintain a safe, clean checkout and shopping area.
• Support training and rollout of new programs to front line associates.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club in Lafayette, LA is seeking an hourly Front-End Associate to assist members, operate the checkout area, and process purchases with a focus on service and efficiency.

The role involves promoting Sam's Club products, guiding members on self-service technology, and maintaining a safe, organized shopping environment. Training on new programs will be provided to frontline staff.