Member Experience Specialist

Sam's Club; Covington (LA); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Job summary

Sam's Club in Covington, LA is hiring a Front End Associate to deliver member service, operate the checkout, process purchases, and assist customers with self-checkout technology. You will maintain the front end area, verify memberships, help members with product selections, and resolve issues promptly.

This position requires strong customer service skills and a flexible schedule, including weekends. Follow safety standards, report hazards, and participate in training of new associates.

Qualifications

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications
• Customer service oriented and able to navigate self-checkout tech

Responsibilities

• Provides member service and resolves member issues
• Maintains checkout area and processes purchases
• Assists with payments, returns, refunds, and exchanges according to policies
• Directs customers and promotes Sam's Club products and services
• Ensures safety standards and conducts safety sweeps

Skills

Retail experience

Front end equipment

Mobile apps

Job description

Sam's Club in Covington, LA is hiring a Front End Associate to deliver member service, operate the checkout, process purchases, and assist customers with self-checkout technology. You will maintain the front end area, verify memberships, help members with product selections, and resolve issues promptly.

This position requires strong customer service skills and a flexible schedule, including weekends. Follow safety standards, report hazards, and participate in training of new associates.