Member Experience Specialist - Front End & Services

Sam's Club; Bossier City (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Bossier City, LA, is hiring for a Member Frontline position. You will provide member service at the checkout, process purchases, and help members with payments, returns, and exchanges. You will promote products, guide members on self-service tech, and support training on new programs.

The role emphasizes safety, accuracy, and a customer-first mindset, with a focus on maintaining a positive shopping environment and assisting with security and asset protection as needed.

Qualifications

• Experience operating front-end equipment such as cash registers.
• Experience with mobile retail applications is helpful.
• Retail experience preferred but not required.

Responsibilities

• Provide member service and resolve issues at the checkout.
• Maintain the checkout area and process member purchases.
• Assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services to members.
• Guide members on self-service technology and assist with program rollouts.

Skills

Cash register operation

Customer service

Retail experience

Mobile retail apps

Job description

Sam's Club in Bossier City, LA, is hiring for a Member Frontline position. You will provide member service at the checkout, process purchases, and help members with payments, returns, and exchanges. You will promote products, guide members on self-service tech, and support training on new programs.

The role emphasizes safety, accuracy, and a customer-first mindset, with a focus on maintaining a positive shopping environment and assisting with security and asset protection as needed.