Member Experience Specialist

Walmart Inc.; Snellville (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, and

401(k) and stock purchase

Paid time off and other leave benefits

Employee discounts and life insurance

Job summary

Walmart Inc. (Sam's Club) is hiring for a Member Frontline Services associate to help members with purchases, returns, and product recommendations.

You will promote Sam's Club services and support members with self-checkout technology and payments in a fast-paced retail environment. Responsibilities include maintaining a safe shopping area, assisting with transfers, refunds, and exchanges, and supporting training for new frontline staff.

Qualifications

• Retail or customer service experience preferred
• Ability to operate front-end checkout equipment is a plus
• Comfort with using self-service technology and mobile apps

Responsibilities

• Provide member service and assist with purchases at the checkout
• Promote Sam's Club products and services and guide members on self-service tools
• Assist with payments, returns, refunds, and exchanges per policy
• Maintain safety and cleanliness in the checkout area and surrounding zones
• Assist with training new frontline associates on processes and tools
• Ensure security and safeguarding of Sam's Club assets and property

Job description

Walmart Inc. (Sam's Club) is hiring for a Member Frontline Services associate to help members with purchases, returns, and product recommendations.

You will promote Sam's Club services and support members with self-checkout technology and payments in a fast-paced retail environment. Responsibilities include maintaining a safe shopping area, assisting with transfers, refunds, and exchanges, and supporting training for new frontline staff.