Member Experience Specialist — Front End & Training

Sam's East, Inc.; Monroe (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Education programs

Job summary

Sam's East, Inc. operates Sam's Club in Monroe, LA, seeking a team member to deliver excellent member service and manage checkout activities. You will assist with purchases, payments, returns, and exchanges while promoting club products and services.

The role involves guiding members on self-service technology, maintaining a safe shopping environment, and supporting asset protection and training initiatives. This position emphasizes teamwork and adherence to company policies.

Qualifications

• Retail experience, including operating front end equipment such as cash registers.
• Experience with mobile retail applications is preferred.

Responsibilities

• Provides member service and processes member purchases.
• Promotes Sam's Club products and services and guides self-service technology.
• Maintains checkout area and handles returns, refunds, and exchanges per policy.
• Ensures safety and security, and maintains a safe shopping environment.
• Locates merchandise and assists members with transporting items.
• Delivers training on processes and new technology.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Sam's East, Inc. operates Sam's Club in Monroe, LA, seeking a team member to deliver excellent member service and manage checkout activities. You will assist with purchases, payments, returns, and exchanges while promoting club products and services.

The role involves guiding members on self-service technology, maintaining a safe shopping environment, and supporting asset protection and training initiatives. This position emphasizes teamwork and adherence to company policies.