Member Experience Specialist - Front End & Tech Support

Sam's East, Inc.; Laurel (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Life insurance

Employee discounts

Job summary

Sam's Club in Laurel, MD is hiring a Front End Associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges according to policies, and help customers with self-checkout and mobile apps.

You will also promote Sam's Club products and services, help locate merchandise, and support safety and security procedures while delivering a positive shopping experience for members.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register)
• Experience with mobile retail applications

Responsibilities

• Provide member service and resolve member issues
• Maintain checkout area and process purchases
• Promote Sam's Club products and services
• Assist with payments, returns, refunds, and exchanges
• Follow safety and security procedures

Skills

Retail experience

Front end equipment

Job description

Sam's Club in Laurel, MD is hiring a Front End Associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges according to policies, and help customers with self-checkout and mobile apps.

You will also promote Sam's Club products and services, help locate merchandise, and support safety and security procedures while delivering a positive shopping experience for members.