Member Experience Specialist

Sam's Club; Florence (KY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Stock purchase plan

Life insurance

Job summary

Sam's Club in Florence, KY is seeking a friendly front-end associate to deliver member service, operate checkout lanes, and assist with self-service technology. You will help customers with purchases, returns, exchanges, and payments while upholding safety and store standards.

This full-time role supports training, teamwork, and a welcoming shopping experience. Benefits, a performance-based bonus, and a positive work culture are offered at this location.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains checkout area.
• Resolves member issues and concerns and processes purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Promotes Sam's Club products and services and guides self-service tech.
• Maintains a safe, clean, and organized shopping environment.

Skills

Retail front-end

Cash register ops

Customer service

Mobile app usage

Job description

Sam's Club in Florence, KY is seeking a friendly front-end associate to deliver member service, operate checkout lanes, and assist with self-service technology. You will help customers with purchases, returns, exchanges, and payments while upholding safety and store standards.

This full-time role supports training, teamwork, and a welcoming shopping experience. Benefits, a performance-based bonus, and a positive work culture are offered at this location.