Member Experience Specialist

Walmart Inc.; Daytona Beach (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits including medical, eye

401(k), stock purchase

Paid time off and leave options

Job summary

Walmart Inc. at Sam's Club Daytona Beach is seeking a Frontline Services member associate to provide exceptional customer service at the checkout and assist members with purchases. You will handle payments, returns, exchanges, and maintain a safe, organized checkout area while promoting products and services.

The role supports training, handles merchandise, and helps with inquiries and member needs, ensuring a positive shopping experience in a fast-paced retail environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to operate front-end equipment (cashier, POS).
• Ability to handle payments, returns and exchanges per policy.

Responsibilities

• Provide member service and support at checkout.
• Assist with purchases, questions, and product recommendations.
• Process payments, returns, refunds, and exchanges according to policy.
• Maintain checkout area and ensure a safe, clean environment.
• Promote Sam's Club products and services to members.
• Assist with training new Frontline Services associates on processes and tools.
• Maintain documentation and logs as required.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

Walmart Inc. at Sam's Club Daytona Beach is seeking a Frontline Services member associate to provide exceptional customer service at the checkout and assist members with purchases. You will handle payments, returns, exchanges, and maintain a safe, organized checkout area while promoting products and services.

The role supports training, handles merchandise, and helps with inquiries and member needs, ensuring a positive shopping experience in a fast-paced retail environment.