Member Services Specialist — Front End & Training

Sam's Club; Orlando (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Orlando, FL is seeking a Member Frontline Services associate to deliver friendly, efficient service at the front end and support checkout operations. You will help members with purchases and navigate self-service technology to enhance the shopping experience.

You will promote Sam's Club products, assist with payments, returns and exchanges, and help maintain a safe, clean environment across the store. This role emphasizes teamwork and integrity.

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam's Club products and services. Guides members regarding self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance and exit areas; assists with locating merchandise and assisting members.
• Assists with training of Member Frontline Services associates on processes and procedures.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Sam's Club in Orlando, FL is seeking a Member Frontline Services associate to deliver friendly, efficient service at the front end and support checkout operations. You will help members with purchases and navigate self-service technology to enhance the shopping experience.

You will promote Sam's Club products, assist with payments, returns and exchanges, and help maintain a safe, clean environment across the store. This role emphasizes teamwork and integrity.