Member Experience Specialist — Front End & Services

Sam's East, Inc.; Cape Girardeau (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, dent

401(k) and stock purchase

Paid time off

Disability insurance

Employee discounts

Live Better U education program

Job summary

Sam's Club in Cape Girardeau, MO is seeking a customer-focused associate to help members with purchases, returns, and product recommendations. You will maintain the checkout area, operate self-service tech, and ensure accuracy of receipts while delivering a positive shopping experience.

You will also support safety and security procedures and assist with merchandising and customer inquiries. We offer competitive hourly pay, benefits, and opportunities for training and career development for both

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and process purchases.
• Maintain checkout area and assist with payments, returns, and exchanges according to policy.
• Promote Sam's Club products and services and guide members on self-checkout and other tech.
• Ensure safety, security, and proper handling of merchandise; report unsafe conditions.

Skills

Retail experience

Mobile apps

Job description

Sam's Club in Cape Girardeau, MO is seeking a customer-focused associate to help members with purchases, returns, and product recommendations. You will maintain the checkout area, operate self-service tech, and ensure accuracy of receipts while delivering a positive shopping experience.

You will also support safety and security procedures and assist with merchandising and customer inquiries. We offer competitive hourly pay, benefits, and opportunities for training and career development for both