Member Experience Specialist - Front End & Service

Sam's East, Inc.; Columbia Township (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

PTO & leave

Employee discounts

Job summary

Walmart's Sam's Club in Columbia, MO is seeking a Retail Associate to provide member service, operate the front-end checkout, and resolve member concerns. You will promote Sam's Club products, assist with returns and payments, and support self-service technology for members.

You will help maintain a safe, clean shopping environment, participate in safety procedures, and help train frontline staff on processes and new technologies. The role offers competitive pay and benefits.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases at the checkout area.
• Resolve member issues and concerns and promote Sam's Club products.
• Guide members on self-service technology and assist with returns, exchanges, and payments per policy.
• Maintain safety, security, and cleanliness in the store areas.
• Assist with training Members Frontline Services associates on processes and new technology rollout.

Job description

Walmart's Sam's Club in Columbia, MO is seeking a Retail Associate to provide member service, operate the front-end checkout, and resolve member concerns. You will promote Sam's Club products, assist with returns and payments, and support self-service technology for members.

You will help maintain a safe, clean shopping environment, participate in safety procedures, and help train frontline staff on processes and new technologies. The role offers competitive pay and benefits.