Member Experience Specialist

Sam's East, Inc.; Jefferson City (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education program

Company discounts

Military Leave Pay

Adoption & surrogacy reimbursement

Job summary

Sam's Club in Jefferson City, MO is seeking a Front End Associate to support members with purchases, returns, and inquiries. You’ll operate front-end equipment, assist with self-service technology, and maintain a safe, organized checkout area.

You will also help identify member needs and communicate promotions and services. The role includes training on programs and tools, contributing to process improvements, and upholding Walmart's service standards while ensuring security and integrity in

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Guides members regarding self-service technology and product options.
• Assists with payments, refunds, and exchanges per policy.
• Maintains a safe shopping environment and reports unsafe conditions.

Skills

Retail experience including front end

Mobile retail applications

Job description

Sam's Club in Jefferson City, MO is seeking a Front End Associate to support members with purchases, returns, and inquiries. You’ll operate front-end equipment, assist with self-service technology, and maintain a safe, organized checkout area.

You will also help identify member needs and communicate promotions and services. The role includes training on programs and tools, contributing to process improvements, and upholding Walmart's service standards while ensuring security and integrity in