Member Experience Specialist

Sam's East, Inc.; Cape Girardeau (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in the Cape Girardeau area is seeking a dedicated team member to assist members by promoting membership benefits and guiding purchasing decisions. You will process memberships, upgrades, and credit accounts while ensuring accurate order fulfillment and safety compliance.

The role emphasizes serving customers, maintaining safety standards, and collaborating with coworkers to meet goals. The company highlights competitive pay, bonus opportunities, and comprehensive benefits.

Qualifications

• Customer service and sales experience preferred.
• Ability to assist with purchasing decisions and resolve issues.
• Follows safety standards and handles hazardous materials according to guidelines.

Responsibilities

• Provides Member service by identifying needs and promoting products and services.
• Completes membership up-sells and processes memberships upgrades and credit accounts.
• Fulfills orders by pulling items, scanning, wrapping, and ensuring invoice accuracy.
• Delivers and communicates progress, collaborating with team and management.

Skills

Customer service

Sales

Cash handling

Safety compliance

Merchandising

Tools

POS system

Barcode scanning

Job description

Sam's Club in the Cape Girardeau area is seeking a dedicated team member to assist members by promoting membership benefits and guiding purchasing decisions. You will process memberships, upgrades, and credit accounts while ensuring accurate order fulfillment and safety compliance.

The role emphasizes serving customers, maintaining safety standards, and collaborating with coworkers to meet goals. The company highlights competitive pay, bonus opportunities, and comprehensive benefits.