Member Experience Specialist (Front Desk)

Planet Fitness - Cambridge Fitness; Solon (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Free black card membership

Mentorship

Opportunities for advancement

Ongoing leadership training

Full time employee health insurance

Job summary

A fitness franchise in Solon, Ohio is seeking a Team Member. The role involves creating a positive member experience with exceptional customer service. Candidates should have a background in customer service, basic computer skills, and a passion for fitness. The position offers benefits like free membership and health insurance. The environment is fun and supportive, emphasizing personal development and teamwork.

Qualifications

• Customer service background preferred.
• Basic computer skills required.
• Must be at least 18 years old.

Responsibilities

• Greet members and guests, providing exceptional service.
• Handle front desk activities such as answering phones and checking in members.
• Sign up new members and conduct tours for prospective members.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Punctuality and reliability

Exceptional customer service skills

Strong listening and problem-solving skills

Diplomacy in interactions

Education

High School diploma/GED equivalent

Job description

A fitness franchise in Solon, Ohio is seeking a Team Member. The role involves creating a positive member experience with exceptional customer service. Candidates should have a background in customer service, basic computer skills, and a passion for fitness. The position offers benefits like free membership and health insurance. The environment is fun and supportive, emphasizing personal development and teamwork.