Front Desk & Member Services Associate

Planet Fitness - Cambridge Fitness; Solon (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Free black card membership

Mentorship

Opportunities for advancement

Ongoing leadership training

Full time employee health insurance

Job summary

A fitness center in Solon, Ohio, is looking for a Team Member to create a positive member experience through exceptional customer service. You will handle front desk activities, assist members and guests, and maintain the club's cleanliness. Ideal candidates should have a passion for fitness, strong customer service skills, and the ability to interact professionally. The role offers a flexible schedule and advancement opportunities, making it perfect for those seeking personal development.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and assist callers.
• Respond to member questions and maintain club cleanliness.

Skills

Customer service skills

Basic computer proficiency

Ability to empathize and problem solve

Positive attitude

Education

High School diploma/GED equivalent

Job description

A fitness center in Solon, Ohio, is looking for a Team Member to create a positive member experience through exceptional customer service. You will handle front desk activities, assist members and guests, and maintain the club's cleanliness. Ideal candidates should have a passion for fitness, strong customer service skills, and the ability to interact professionally. The role offers a flexible schedule and advancement opportunities, making it perfect for those seeking personal development.