Member Experience Specialist - Front Desk

Appone; Santa Maria (CA); On-site; USD 33,000 - 50,000; Full time

Job summary

Fitness Ventures LLC is hiring a Member Services Representative (MSR) for its Santa Maria location. You will be the first and last point of contact for members, greeting guests, handling check-ins, and answering phones in a courteous and professional manner.

You will promote club services, sell retail items, and process payments while maintaining a welcoming, safe environment. Requirements include a high school diploma or equivalent, CPR certification, and the ability to work full-time or

Qualifications

• Experience working with children is required.
• CPR certification may be required per local/state laws.
• High school diploma or equivalent is required.

Responsibilities

• Greet members and guests with a smile and parting well wishes.
• Check in all members and guests in accordance with procedures.
• Facilitate messages on club software at check-in and answer phones professionally.
• Inform members about events and maintain a welcoming atmosphere.
• Sell retail products and process payments for member services.
• Maintain a clean, organized work area and support club management on projects.

Skills

Experience working with children

Customer service skills

Education

High school diploma or equivalent

Tools

Club management software

Job description

Fitness Ventures LLC is hiring a Member Services Representative (MSR) for its Santa Maria location. You will be the first and last point of contact for members, greeting guests, handling check-ins, and answering phones in a courteous and professional manner.

You will promote club services, sell retail items, and process payments while maintaining a welcoming, safe environment. Requirements include a high school diploma or equivalent, CPR certification, and the ability to work full-time or