Member Experience Specialist | Front Desk

Crunch Fitness; Augusta (GA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Crunch Fitness in Augusta, Georgia is seeking a Member Services Representative to be the first and last point of contact for members and guests. This role is vital in delivering exceptional customer service, supporting member needs, and enhancing member satisfaction.

The ideal candidate is customer-focused, possesses strong communication skills, and can maintain a friendly atmosphere while assisting members and guests. Opportunities for advancement and employee discounts are also provided.

Qualifications

• Strong interpersonal and communication skills are essential.
• Proven ability to multitask in a fast-paced environment.
• Experience in customer service or hospitality is preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Process payments and schedule services accurately.
• Promote and sell retail products and services to members.

Skills

Communication skills

Customer service

Problem-solving

Education

High school diploma or equivalent (GED)

Job description

Crunch Fitness in Augusta, Georgia is seeking a Member Services Representative to be the first and last point of contact for members and guests. This role is vital in delivering exceptional customer service, supporting member needs, and enhancing member satisfaction.

The ideal candidate is customer-focused, possesses strong communication skills, and can maintain a friendly atmosphere while assisting members and guests. Opportunities for advancement and employee discounts are also provided.