Member Experience Specialist — Free Gym Membership

ComForCare Home Care (Raleigh, NC); Minneapolis (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Advancement Opportunities

Free Membership

Job summary

ComForCare Home Care is seeking a Customer Service Representative to enhance member experience through superior service. This role is responsible for greeting potential members and handling front desk tasks such as answering calls, assisting with member check-ins, and addressing member service issues.

With strong customer service skills and good work ethic, you will play a vital role in maintaining a welcoming environment while also taking part in various administrative duties.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency necessary.
• Honesty and good work ethic expected.

Responsibilities

• Greet potential members and ensuring a positive experience.
• Answer phone calls politely and assist with questions.
• Facilitate member services issues and questions.
• Help maintain the cleanliness of the club.

Skills

Customer service skills

Listening

Problem solving

Communication

Job description

ComForCare Home Care is seeking a Customer Service Representative to enhance member experience through superior service. This role is responsible for greeting potential members and handling front desk tasks such as answering calls, assisting with member check-ins, and addressing member service issues.

With strong customer service skills and good work ethic, you will play a vital role in maintaining a welcoming environment while also taking part in various administrative duties.