Member Experience Specialist — Flexible Schedule & Front Desk

Sun Tan City - Metallic Tan; Seymour (IN); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and S​

Exclusive Discounts at Outside Retaile

Free Work Shirt options yearly.

Job summary

Planet Fitness in Seymour, IN is seeking a Member Services Representative to deliver exceptional customer service to members, prospective members and guests. You will greet visitors, assist with sign-ups, tours and front-desk tasks, and help keep the club neat and welcoming.

The ideal candidate has a customer-service mindset, basic computer skills and a passion for fitness. A high school diploma or GED is required, and 16+ years old applicants are welcome.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency.
• Passion for fitness and health.
• Upbeat, positive attitude.
• Punctual and reliable.
• Excellent communication and problem-solving skills.
• Strong listening and diplomacy in interactions.
• High school diploma or GED required.
• Must be 16 years of age or older.

Responsibilities

• Greet members and guests with outstanding service.
• Answer phones and assist callers with questions.
• Check members into the system and process sign-ups.
• Give tours to prospective members.
• Update member accounts as needed.
• Address questions and concerns promptly and escalate when needed.
• Help maintain club cleanliness.

Skills

Customer service

Basic computer skills

Fitness enthusiasm

Positive attitude

Punctuality

Communication

Active listening

Diplomacy

Education

High School diploma/GED

Must be 16 years of age or older

Job description

Planet Fitness in Seymour, IN is seeking a Member Services Representative to deliver exceptional customer service to members, prospective members and guests. You will greet visitors, assist with sign-ups, tours and front-desk tasks, and help keep the club neat and welcoming.

The ideal candidate has a customer-service mindset, basic computer skills and a passion for fitness. A high school diploma or GED is required, and 16+ years old applicants are welcome.