Member Experience Specialist - Flexible Schedule & Community Impact

United FP; Hoover (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading fitness club operator in Hoover, Alabama is seeking a Member Services Representative to enhance the member experience. The role involves providing exceptional service, welcoming new members, ensuring club cleanliness, and promoting a supportive environment. Ideal candidates will have a passion for fitness, strong interpersonal skills, and the ability to lift up to 50 lbs. If you enjoy helping others and fostering community, apply for this dynamic opportunity that includes flexible hours and involvement in various operational tasks.

Qualifications

• Minimum age 18 years (birthdate confirmed).
• High School diploma or GED equivalent.
• Strong passion for helping others and building relationships.
• On‑time dependability; you know people count on you.
• Physical ability to lift, push or pull at least 50 lbs and perform the physical tasks listed in the Physical Demands section.
• Excellent communication skills; capable of standing, walking, bending, and handling hazardous chemicals.

Responsibilities

• Ensure the club is super clean and meets members’ expectations for cleanliness.
• Identify and welcome new members; present club benefits including Black Card amenities.
• Assist with member check‑ins at the welcome desk, providing greetings and farewells.
• Conduct energetic, non‑high‑pressure tours and assist with member enrollment.
• Lead by example; be passionate, fun, and invite members to join the fitness community.
• Work a flexible schedule, covering all hours of operation, including weekends and holidays.
• Perform physical tasks such as standing, walking, bending, lifting up to 50 lbs, and handling hazardous chemicals as needed.

Job description

A leading fitness club operator in Hoover, Alabama is seeking a Member Services Representative to enhance the member experience. The role involves providing exceptional service, welcoming new members, ensuring club cleanliness, and promoting a supportive environment. Ideal candidates will have a passion for fitness, strong interpersonal skills, and the ability to lift up to 50 lbs. If you enjoy helping others and fostering community, apply for this dynamic opportunity that includes flexible hours and involvement in various operational tasks.