Member Experience Associate (Part-Time)

United FP; Hoover (AL); On-site; USD 13,776 - 20,664; Part time

Job summary

A leading fitness center franchise is seeking a part-time Member Services Representative in Hoover, Alabama. Responsibilities include providing exceptional customer service, handling front desk activities, and assisting with member accounts. Ideal candidates will have a customer service background, a basic proficiency in computer skills, and a passion for fitness. This role is integral to creating a positive member experience and contributing to our welcoming community atmosphere.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability are a must.
• Ability to empathize and problem solve.

Responsibilities

• Greet members and guests, providing exceptional service.
• Assist with front desk activities like answering calls.
• Facilitate member account updates and tours.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Strong listening skills

Positive attitude

Job description

A leading fitness center franchise is seeking a part-time Member Services Representative in Hoover, Alabama. Responsibilities include providing exceptional customer service, handling front desk activities, and assisting with member accounts. Ideal candidates will have a customer service background, a basic proficiency in computer skills, and a passion for fitness. This role is integral to creating a positive member experience and contributing to our welcoming community atmosphere.